FAQ
Answers to common questions about Gift Card Enhancements for Shopify.
This app helps you import Shopify gift cards in bulk from CSV, schedule recurring imports, and review import history with detailed error logs.
Your monthly limit depends on your selected pricing plan. You can view plan limits on the pricing page and change plans anytime from the subscription area.
Use the sample CSV template from the app’s import screen. Keep the same column headers and data format to avoid validation errors.
Yes. You can create scheduled imports and choose when they run, so your gift card data stays up to date without manual uploads.
The app imports valid rows and logs failed rows with reasons. You can download the error report, fix the data, and re-upload.
The app validates each row before processing. Depending on your data and Shopify rules, duplicates may be rejected or updated. Check import results for exact outcomes.
The app processes only required store and import data for operation and keeps activity logs for troubleshooting and auditability.
Yes. Each Shopify store is managed separately, including its own subscription, usage limits, and import history.
Go to the subscription section in the app and choose a new plan. Changes are applied based on Shopify billing flow.
Use the Contact page in the app. Include your shop domain and, if possible, the import log/error details so support can assist faster.
see the detail at https://giftcard-enhancement.5protech.com/pages/import-gift-cards
See the detail at https://giftcard-enhancement.5protech.com/pages/how-to-use-scheduled-imports