Privacy Policy
Learn how merchant and app data is used for Gift Card Enhancements for Shopify.
Effective date: 2026-05-16
What data we collect
- Shop information: shop domain (e.g.
your-store.myshopify.com) and installation status. - Authentication: Shopify access tokens and related OAuth metadata required to call Shopify APIs.
- Your customer email and customer ID: We use your customer email to query customers Id for import gift card. However we don't store your customer email or customer ID.
- Import data: CSV files and row data you submit for gift card imports, plus results and error logs.
- Usage & billing: plan key, usage counters, and subscription/billing identifiers from Shopify.
- Support messages: messages submitted via the public Contact page (name/email/message if provided).
- Technical data: request logs and webhook logs used for debugging and audit (e.g. timestamps, request metadata).
How we use data
- To provide app features (imports, schedules, logs, subscription enforcement).
- To communicate with you when you request support.
- To maintain security, prevent abuse, and troubleshoot issues.
Data sharing
- Shopify: The app exchanges data with Shopify APIs to perform app functionality.
- No sale of data: We do not sell merchant data.
Data retention
We retain data for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. If you uninstall the app, some records may remain for audit and troubleshooting unless deletion is required by law or requested and feasible.
Security
We use reasonable administrative and technical safeguards to protect data. No system is 100% secure, but we work to minimize risk and limit access to authorized personnel.
Contact
If you have questions about this privacy policy or your data, contact us via the contact page.